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Six years of scoring data
across 14 care sectors.

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Real Results

Real Tenders. Real Outcomes.

Detailed case studies showing how we helped care providers win contracts through structured, evidence-led tender responses.

Case Studies - TenderLab
Domiciliary Care

Premier Care Solutions

Domiciliary Care Provider, South East England
Challenge
Fast-growing provider needed to win a major council framework covering 6 local authorities. Previous tenders had weak evidence of service quality and unclear pricing strategy.
What We Did
Restructured their evidence bank, created compelling client outcome narratives, developed pricing that was both competitive and sustainable, and coached their team through presentation stage.
8.8/10
Score vs 7.2 previous
£2.4M
Annual Contract Value
Key Win Factor
Demonstrated measurable impact on service user independence through detailed case examples and outcomes data.
Supported Living

Compass Housing & Support

Supported Living Provider, London & South East
Challenge
Multi-service provider struggling to differentiate in a crowded competitive tender for supported living and accommodation services across London. Three previous unsuccessful bids.
What We Did
Conducted comprehensive competitive analysis, repositioned their unique value (specialist mental health expertise), created integrated service model narrative, and developed strong innovation proposals.
9.2/10
Score vs 6.8 previous
£5.8M
3-Year Contract Value
Key Win Factor
Highlighted mental health specialism and co-production approach that aligned perfectly with council's strategic priorities.
Children's Services

Rainbow Children's Services

Children's Residential Care Provider, Midlands
Challenge
New entrant to children's residential care market needed to win contracts to establish baseline. Limited track record and no previous tender experience.
What We Did
Built their evidence bank from scratch using staff expertise, created detailed quality assurance documentation, developed robust safeguarding narrative, and prepared them for council presentations.
8.6/10
First tender attempt
£1.2M
Secured in Year 1
Key Win Factor
Demonstrated robust safeguarding and staff training protocols that exceeded council requirements. Strong team stability narrative.
Specialist Services

Pathways Reablement Services

Reablement Services Provider, Yorkshire
Challenge
Specialist reablement provider lost their main NHS contract due to competitive procurement. Needed to rapidly secure new contracts across multiple authorities to maintain viability.
What We Did
Developed outcomes-focused narrative showcasing impact on service user independence and NHS savings. Secured partnerships for joint submissions, created innovation proposals around digital tools.
5 contracts
Won in 6 months
£3.6M
Total Secured Value
Key Win Factor
Quantified impact on service user outcomes and demonstrated cost-effectiveness compared to ongoing care needs.
Domiciliary Care

CarePlus Community Services

Domiciliary Care Provider, North West
Challenge
Well-established provider facing declining market share due to competition from large national chains. Needed to win back council framework contracts to maintain growth.
What We Did
Repositioned as local specialist with deeper community knowledge, developed sustainability narrative around staff retention, created strong training and development proposals.
8.9/10
Average tender score
4 frameworks
Successfully Won
Key Win Factor
Strong emphasis on local knowledge, staff continuity, and personalised service delivery that larger competitors couldn't match.
Supported Living

Horizon Housing Association

Housing Association, Extra Care & Supported Living, South West
Challenge
Large housing association needed integrated tenders across multiple service types (extra care, supported living, emergency accommodation). Complex service models difficult to articulate coherently.
What We Did
Mapped integrated care pathways, developed cross-service outcome narratives, created standardised evidence framework, managed complex multi-tender campaign across 4 simultaneous opportunities.
7/7 bids
Success Rate
£8.2M
Total Contract Value
Key Win Factor
Seamless integration of services in tender narrative, demonstrated whole-system outcomes, and strong VFM through integrated delivery model.

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