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Care Sector Only

Six years of scoring data
across 14 care sectors.

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FAQ

Questions? We Have Answers.

Everything you need to know about how TenderLab works, what it costs and what to expect.

Common Questions

Everything You Need to Know

How does TenderLab's tender writing process work?

We start by analysing your ITT specification, scoring matrix and KPI framework in detail. Then we conduct structured evidence calls with your registered managers and operational leads to surface the evidence evaluators need — named staff, real scenarios, measurable outcomes. We write every quality question mapped directly to the rubric criteria, internally score each answer against the evaluation methodology, and deliver the complete response formatted for portal upload.

What types of care sector tenders do you write?

We write tenders for domiciliary care, supported living, residential care, nursing care, live-in care, reablement, children's services, day services, extra care, housing support, shared lives, short breaks, framework agreements and DPS submissions. Every tender we have ever written has been for a health or social care provider.

How much does tender writing cost?

Pricing depends on the complexity and number of quality questions. A typical full tender response ranges from £1,500 to £4,500. We provide a fixed-price proposal before any work begins — no hourly rates, no surprises. See our pricing page for indicative ranges.

What is your win rate?

87% across over 200 care sector tenders submitted to councils and NHS trusts nationwide. We track every outcome and publish our results transparently. That said, we never guarantee a win — tender outcomes depend on multiple factors including competing submissions and evaluation panel preferences.

Can you help with urgent deadlines?

Yes. We regularly work on tight turnarounds. If your deadline is within 5 working days, let us know when you first get in touch and we will prioritise your enquiry. We have delivered complete tender responses in as little as 3 working days when required.

Do you work with providers outside England?

We primarily work with care providers in England but also support organisations in Wales, Scotland and Northern Ireland. We understand regional variations in how councils write tenders and what they prioritise, and we factor that into our approach.

What if I have already written my tender — can you review it?

Absolutely. Our Tender Review & Rescue service is designed for exactly this situation. Send us your draft and we will score it against the evaluation criteria, identify the specific sections losing marks, rewrite the priority answers, and return a before-and-after comparison showing what changed and why.

Do you guarantee we will win?

No. Anyone who guarantees a win is not being honest. Tender outcomes depend on multiple factors beyond even the best written response — the quality of competing submissions, evaluation panel preferences, budget constraints and sometimes internal priorities at the authority. What we guarantee is that we will help you write the best response possible and maximise your score against the evaluation criteria.

How long does a full tender response take?

A typical full tender response takes 5 to 10 working days depending on the number and complexity of quality questions. We agree the timeline upfront in your proposal and build in time for your review and feedback before submission.

Do you handle the portal upload?

Yes. We format the final response to portal requirements and can upload directly on your behalf, or provide upload-ready documents for you to submit. We also run a final compliance check against the specification to ensure nothing has been missed.

Ready to Win Your Next Tender?

Send us your current tender or last submission. We will score it against the evaluation criteria and show you exactly where marks are being lost. Free. No obligation.

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